PRIVACY POLICY
YOGA OF LOS ALTOS, LLC
PRIVACY POLICY
YOGA OF LOS ALTOS, LLC
Effective Date: January 31, 2015
www.yogaoflosaltos.com (the “Site”) is owned and operated by Yoga of Los Altos, LLC and its affiliates (“Yoga of Los Altos” “us” “we” “our”). This Privacy Policy (the “Privacy Policy”) explains the information gathering, use and sharing practices for the Site, (including any versions of the Site accessed through any device), and discusses what information is collected, how that information is acquired, maintained, stored, shared and/or used, and how you may access and update certain information you provide us. This Privacy Policy is independent from our offline personal data collection practices.
By using the Site, you consent to the collection and use of your personal information as outlined below.
Information Collection and Use
1. Information You Provide
When You Send Email Communications: When you contact us via email, the email address you use to communicate with us will be subject to this Privacy Policy. We may collect, store and use the email address you used to communicate with us to communicate with you, respond to your requests, to inform you about our products and services (unless you opt out of receiving such communications), to answer questions, resolve concerns or send you other information related to the Site and our services. The contents of your email communications including any information, resumes, ideas, concepts or inventions, will not be subject to this Privacy Policy. We may keep a record of your communications with us and use the contents of those communications for any purpose.
When You Sign Up for Newsletters or Create an Account: To use certain features of the Site, you may be required to provide information such as your name, username, password, email address, mailing address, zip code, telephone number, date of birth, gender, age verification and/or country of residence (“Personal Information”). You may view the Site without registering or submitting any Personal Information, in which case we will be only collecting non-personal information through cookies and the recording of Log Data (discussed below). We may use your name, email address and other information you provide to notify you of new products, releases, service notifications, events and to solicit your feedback and input. We may also use your Personal Information to send you marketing materials or newsletters and to improve our Site and services.
When You Make A Purchase: When you purchase products and/or services on the Site, Yoga of Los Altos (or a third party service provider) collects payment information including your credit or debit card number, card expiration date, CVV code, shipping address and billing address (“Payment Information”). Any time Payment Information is collected, it will be used only to process your purchase, will be handled securely using commercial encryption practices. To facilitate future purchases on Yoga of Los Altos, we (or a third party service provider) may store your Payment Information, excluding CVV code, and shipping address, which you can remove from your account at any time. We consider your Payment Information private and do not make such information public.
Affiliated Sites: We offer some of our services in connection with other third parties, and Personal Information that your provide to those third parties may be sent to Yoga of Los Altos in order to deliver the service. We process your information in accordance with this Privacy Policy, however, such third parties may have different privacy practices. Therefore, we encourage you to read their privacy polices prior to disclosing any Personal Information.
2. Information We Collect When You Interact With the Site
Log Data: We automatically record information created by your use of the Site and our services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device, search terms and cookie information. We use your IP address and other Log Data to help administer the Site and to help diagnose problems and improve the Site. We also use Log Data to help us improve your personal experience when interacting with the Site. This data alone cannot be used to identify you.
Cookies: Like many websites, use cookies to collect additional website usage data to improve our services. A cookie is a small data file that is transferred to your computer’s hard disk. These cookies, by themselves, cannot be used to determine the identity of any user. We may use both session cookies and persistent cookies to analyze how you interact with the Site, to monitor aggregate usage by our users and website traffic routine on the Site. We may provide our analysis and certain non-personally identifiable information to potential partners and advertisers or other third parties. Most Internet browsers automatically accept cookies, however you can instruct your browser by changing its settings to stop accepting cookies. We may use cookies to deliver content specific to your interests, and to save your username and password.
Links:Yoga of Los Altos may keep track of how you interact with links across the Site, including our email notifications, third-party services and client applications, by redirecting clicks or through other means. We do this to help improve our Site and services, to provide more relevant advertising, and to be able to share aggregate click statistics such as how many times a particular link was clicked on.
Third-Parties and Affiliates:We may have arrangements with third parties who provide or track usage, or who provide other services necessary for the operation of the Site. We do not allow such third parties to access or store your Personal Information without your consent. These third-party services (such as MailChimp) help us provide services available on or through the Site, and to help us understand and improve the use of the Site. These third-party service providers may collect information sent by your browser as part of a web page request, such as cookies or your IP address. Third-party ad partners may share information with us, like a browser cookie ID, website URL visited, mobile device ID, or cryptographic hash of a common account identifier (such as an email address), to help us measure and tailor ads.
Transaction Data: We collect and store information created by your purchases made on the Site.
3. Other Uses
– In addition to any other uses stated in this Privacy Policy, your Personal Information, and other non-personally identifying information collected through your use of the Site and services (collectively, the “Information”) may be used to relay information, news and other updates to you, to contact you, market to you, deliver purchases and to improve our products and services. We may use the Information to help improve and administer the Site, to help diagnose problems with the Site, and improve our your personal experience when interacting with the Site. We may use the Information to verify your identity, follow up with transactions initiated on the Site, develop new services, and provide our products and services to users. We may use Information about your location to provide location relevant products, services and other content to you.
4. Information Sharing and Disclosure
Your Consent: We may share or disclose your Personal Information when you consent, or when you tell us to do so.
Service Providers: We engage service providers to perform functions and provide core services (such as hosting, billing, data, storage security, delivery of products and reporting services) related to the operation of the Site and our services. We may share your Personal Information with such service providers subject to confidentiality obligations consistent with this Privacy Policy, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions. We share your Payment Information with payment services providers to process payments, prevent, detect and investigate fraud or other prohibited activities, facilitate dispute resolution such as chargebacks or refunds, and for other purposes associated with the acceptance of credit or debit cards. We may share your credit or debit card number with payment services providers, or third parties authorized by them, to monitor card transactions at participating merchants and track redemption activity for the purposes of providing card-linked services.
Law and Harm: We may preserve or disclose your Personal Information if we believe that it is reasonably necessary to comply with a law, legal request (such as a court order or subpoena), regulation, or to protect the safety of any person, or to protect our rights or property, or the rights or property of any third party, without your consent. We may disclose your Personal Information to enforce compliance with, or to investigate, potential violations of this Privacy Policy, or to detect, prevent or otherwise address fraud, detect potential or actual security breaches, to enhance security or to address technical issues relative to either the use of the Site.
Business Transfers and Affiliates: In the event that Yoga of Los Altos is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your Personal Information may be sold or transferred as part of that transaction. This Privacy Policy will apply to your information as transferred to the new entity. We may also disclose information about you to our corporate affiliates in order to help provide, understand, and improve the Site and our affiliates’ services, including the delivery of ads.
Non-Private or Non-Personal Information: We may share or disclose your non-private, aggregated or otherwise non-personal information, such as the number of users who visited the Site and/or used services and features available on the Site, clicked on a particular link (even if only one did), or reports to advertisers and other third parties about unique users who saw or clicked on their ads after we have removed any Personal Information.
5. Our Policy Towards Children
The Site, and all of the information and services found on the Site, is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under the age of 13. If you become aware that your child has provided us with personally identifiable information without your consent please contact us at studio@yogaoflosaltos.com If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 13, we will make commercially reasonable efforts to delete such information from our records immediately.
6. Your Privacy Choices
You may opt-out of receiving email communications and other marketing materials from us (or any third party email marketing service we may use) via link provided in each email.
We do not currently maintain any procedures for you to review the information that we collect about you.
7. Information Security
We take commercially appropriate security measures to protect against unauthorized access to or unauthorized alternation, disclosure or destruction of data.
We restrict access to your Personal Information to Yoga of Los Altos employees, contractors, agents and third party service providers who need to know that information in order to operate, develop or improve the Site and our services. These individuals and entities are bound by confidentiality obligations. This policy reflects the practices of any third party service providers that collect information on our behalf.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
8. Changes to this Policy
We may revise this Privacy Policy from time-to-time, without advanced notice to you. The most current version of our Privacy Policy will be posted to this URL. If we make changes to the Privacy Policy that we determine, in our sole discretion, are material, we will notify you either via email, if you have provided one, or by posting a notification on the Site. Once posted, the changes to the Policy will be effective immediately. By continuing to access or use the Site after changes have become effective, you agree to be bound by the terms of the revised Privacy Policy. If you do not agree with our Privacy Policy, please do not use the Site.
9. Notice to California Residents
Under California law, California residents who have provided personally identifiable information to a company may have the right to request a list of all third parties to whom that company had disclosed such information for the third parties’ direct marketing purposes during the preceding calendar year, along with a list of the categories of personal information that had been so disclosed. If you are a California resident who would like information on how to exercise your rights concerning third party disclosures, you may send an email to us or contact us via postal mail at:
Yoga of Los Altos, LLC
377 1st Street
Los Altos, CA 94022
Attn: California Privacy Rights Administrator
Email: studio@yogaoflosaltos.com
10. Third Party Sites
In some cases, you also may visit third party websites through links on our Site (“Linked Sites”) who may collect and use your personal information and other non-personal information. We encourage you to review the policies of any such third parties before disclosing your personal information, as we have no control over, and are not liable for, their privacy practices.
11. Foreign Users
If you are outside the United States, by using the Site, you are consenting to having your Personal Information transferred to the United States.
12. Contacting Us
If you have any questions, concerns or comments about this Privacy Policy or the treatment of your Personal Information please email studio@yogaoflosaltos.com.